Our customer base is worldwide, be it ship or fishing boat owner, ship manager, leisure boater, manufacturer, ship’s agent, service company, SA Navy or Government Department. Close consultation and exchange of information builds a relationship of mutual trust with our clients. Our quality orientated mentality guarantees satisfied customers.
SMD is linked to a chain of specialised marine electronics companies worldwide. All service and technology leaders in their own right. By close liaison with the Product Support Managers of the manufacturers we represent, we stimulate a process of constant feedback with improvement of quality and service levels in mind.
SMD Quality Registration was upgraded to the ISO9001:2008 standard during 2010. Our quality commitment is borne out by our well established credibility and reputation for high quality work. The major part of our work is obtained from referrals.
As an associate member of the I.S.E.S. association our contacts extend to similar Marine Electronics companies operating elsewhere in the world. ISES, offers a platform for promoting the marine electronics service industry to ship owners and managers.
SMD is a member of the National Marine Electronics Association (NMEA) in the United States. SMD fully subscribes to the aims and ideals of these organisations.
SMD is a member if COMITE INTERNATIONAL RADIO-MARITIME (CIRM). Representing the industry in developing international regulations & standards. Providing technical and industrial advice to international organisations.
The range of manufacturers we are associated with is constantly expanding as we are regularly approached to take on new or take over existing agencies